Brides, please make sure you to save your favorite photographers.

Not a member yet? Register now --- it's fun and easy!

Special Offers

Select the Offers you would like to receive:

FREE "Wifey" tank

Every month we are giving 3 lucky brides this set of Bridesmaid, Wifey, and Maid of Honor tanks for FREE. Opt into this deal to enter!

Save Big With Uber

Keep your friends and family safe during your wedding. Opt in to receive a special $20 Uber promo code to share with your guests.

A Special Invitation From Williams-Sonoma

Sign up and enjoy 15% off plus free shipping on your next order. It's our thank-you for joining the Williams-Sonoma family! Privacy Policy

Gourmet Wedding Gifts & Guest Favors

Save up to 20% on delicious gourmet wedding guest favors and personalized gifts at Gourmet Wedding Gifts. Opt in and save on our one-of-a-kind customized gifts!

Affordable Wedding Dresses with Quick Delivery

Find your dream gown at an unbeatable price today and opt in for deals & wedding tips. Your dress awaits you at DaVinci Bridal.

Exclusive: 15% Off Bridal Gifts

Save 15% on all wedding accessories, mugs, bridal and wedding party apparel and more! Pictured: our best-selling "I SAID HELL YES" mug.
By selecting one or more of the boxes above and clicking the "Get Offers" button, you are agreeing to receive promotions from those vendors using contact information that you provide. This "opt-in" selection over-rides any previous "opt-out" message that you previously may have provided to that vendor.

Frequently Asked Questions

WHAT DOES IT MEAN IF I RECEIVE A NOTIFICATION ABOUT A “MATCHED COUPLE?”

When engaged couples visit SnapKnot they have the option to search our directory and contact individual photographers directly, or to save time they can submit a request to hear from a limited number of photographers who meet their initial general search criteria (maximum budget, geographic location, and wedding date if known).

If you receive a notification about being matched with a couple it means that you now have the ability to communicate with that couple because your location and pricing are within the range they requested. When you are matched with a couple you will be able to see their wedding date, maximum budget, and geographic location.

It’s important to remember that every couple also will specify the maximum number of photographers that they want to hear back from.

WHAT HAPPENS WHEN I “CLAIM” A MATCHED COUPLE?

If you choose to claim that couple, then you are basically sending them an initial reply to let them know that you are interested in learning more about their specific needs and telling them a bit more about your services. You are also reserving one of the limited number of maximum replies that the couple has specified.

You should think about your initial claim and reply in the same way as you would typically follow-up with a warm email lead. Consider this a highly targeted lead, however this is usually a good time to provide the couple with a brief introduction about yourself and/or your studio, and ask some leading questions about the type of service or experience they are looking for. It might also be a good time to ask if the couple would be interested in scheduling a phone call to chat or a visit to your studio.

Once you claim the couple and send the introductory message, the couple will be notified via email and have the opportunity to read your message, view your SnapKnot profile, visit your website etc. and then make the decision about their interest level and hopefully message you back.

WHEN I CLAIM A MATCHED COUPLE DOES IT MEAN THAT I AM ACCEPTING A JOB?

No. When you claim a matched couple you are simply expressing interest and providing the couple with more information about your services, as well as hopefully seeking more information from the couple about their specific needs. At that point couples will typically look at your profile, your images, and your service offerings more closely and hopefully choose to write back.

You should think about this initial “claim” as the first step of a much longer dialogue between you and the couple that could play out over the course of weeks or months.

IF A COUPLE DOES NOT WRITE BACK RIGHT AWAY DOES IT MEAN THEY HAVE HIRED ANOTHER PHOTOGRAPHER?

In many cases if a couple fails to initially write back it does not necessarily mean they have hired someone else. In fact, what we see more often is that couples simply get busy or are in the early stages of planning their wedding.

As long as you remain a SnapKnot member you will be able to continue to communicate with the couple, so even if you do not initially hear back we highly recommend that you send a follow up message a few weeks later or even a couple of months down the road to see if the couple is still looking for a photographer. Photographers that are the most actively engaged in this process are the most likely to see the best results! We don’t recommend that your initial claim message should be your only message to the couple if you don’t hear back once or even twice.

HOW DOES A “MATCH” DIFFER FROM A “DIRECT INQUIRY?”

A match means that a couple has submitted a request to be matched with photographers that meet their general initial criteria. These couples are looking to save time during their initial search, want to hear from a certain number of photographers who meet those initial criteria, and then filter things down from there after hearing back from you.

A direct inquiry means that a couple has taken more time to search our directory, view photographer profiles, and specifically contact you via the “contact me” button on your profile.

HOW LONG DOES IT TYPICALLY TAKE FOR A COUPLE TO RESPOND TO MY CLAIM MESSAGE?

It depends. Couples are at various stages in their wedding planning and it is difficult to give a standard estimate. We encourage photographers to keep in contact via follow-up messages until you are able to get a response from the couple (once every 1-2 weeks is a good rule of thumb) and keep the conversation going.

WHEN SHOULD I START SEEING RESULTS FROM THE LEAD MATCH SYSTEM?

There are many variables that go into the success for each photographer - the local market, pricing, quality of work, profile appeal, etc. However, we recommend that photographers put in at least several months to get used to the system and give time for their match claims to work (keeping in mind that all those conversations represent potential bookings) as well as be visible on the site for active searches by couples.

In addition, keep in mind we offer our Triple Your Investment Guarantee for Pro members.

Get Started With Your New Account!

DID WE MISS ANYTHING?

We're happy to answer any other questions you have. Just drop us a note and we'll get right back to you. We're around Monday through Friday between 9am - 5pm PST (minus the occasional national holiday).

Shoot an email over to contact@snapknot.com or tweet to us @SnapKnot .

back to top Backtotop_faq